Modernattire Style LLP Return & Exchange Policy
Trade Name: Modernattire Style LLP (The Perfect Fit)
Motto: Where Style Meets Comfort
Address: 191 B Haridas Building, 9th Number Lane, 2nd Floor, Flat No. 42, Dr. Vegas Street
Phone: (+91) 9321195537
Email: modernattirestyle@gmail.com
1. Overview
At Modernattire Style LLP, we want you to love your purchase. If you’re not satisfied, we offer hassle-free returns and exchanges under specific conditions outlined below.
2. Return Policy
- Eligibility: Returns are accepted within 15 days of the delivery date.
- Condition of Items: Returned items must be unworn, unwashed, and in their original packaging with all tags attached.
- Non-Returnable Items: Sale items, customized products, and intimate apparel are not eligible for returns.
- Return Process:
- Initiate a Return: Contact our customer service at modernattirestyle@gmail.com or (+91) 9321195537 with your order details.
- Return Shipping: The customer is responsible for return shipping costs unless the item was damaged or incorrect.
- Inspection: Once received, items are inspected. You will be notified via email regarding approval or rejection.
3. Refund Policy
- Refund Approval: Once the returned item is inspected and approved, a refund will be processed within 5-7 business days.
- Refund Method: Refunds are issued to the original payment method.
- Shipping Charges: Original shipping charges are non-refundable, except in cases where the product was damaged or incorrect.
4. Exchange Policy
- Eligibility: Exchanges are allowed within 15 days of the delivery date for items in original, unused condition.
- Exchange Process:
- Contact Us: Initiate an exchange by contacting our support team.
- Exchange Shipping: Customers are responsible for shipping costs on exchanged items.
- Replacement Item: Once the original item is received and inspected, the replacement will be dispatched within 3-5 business days.
5. Damaged or Incorrect Items
If you receive a damaged or incorrect item, please contact us within 3 days of receiving your order. We will arrange for a replacement or refund at no additional cost to you.
6. Contact Us
If you have any questions about our Return & Exchange Policy, feel free to reach out to us:
- Email: modernattirestyle@gmail.com
- Phone: (+91) 9321195537